5G Boardband Outdoor Hub + Eero NAT questions

GazCBG · Saturday

Hi,

I'm considering getting 3 5G Outdoor Hub + Eero, but I have 2 questions regarding NAT.

I want to use it for gaming on Xbox. What type of NAT does it use? Is it CGNAT or regular NAT, such as Open or Moderate?

If it's CGNAT, can I get it removed by contacting 3 support or obtaining a static IP from 3

Regards,
Gaz

JonathanB · Monday

Hi @GazCBG,

Our Broadband services should use regular NAT rather than CG NAT by default. We only use CG NAT for our mobile APN three.co.uk but a Broadband service should be on the APN 3internet by default. We don't offer static IPs however.

Thanks,
Jonathan

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

View solution in conversation

JonathanB · Monday

Hi @GazCBG,

Our Broadband services should use regular NAT rather than CG NAT by default. We only use CG NAT for our mobile APN three.co.uk but a Broadband service should be on the APN 3internet by default. We don't offer static IPs however.

Thanks,
Jonathan

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

ElonMusk · 2 hours ago

This is one of many questions i was asking on my first post but someone flagged my post as SPAM which is not very helpful. I'm a three customer, who's also trying to get information to add the home broadband package to my account at this rate its not looking good.