I got an Apple ultra watch last Year from Three and the mobile pairing stopped working. I have reset both the phone and the watch. I also waited a full billing cycle as advised from Customer Service but I am still getting the same issue. When I try to load the mobile service it says “loading plan”, then goes to “set up mobile service” and then loads the following “There's a problem
Please note that you can’t progress to new subscription as you already have an existing one which is still in progress”. Feel like I’m going around on circles. Would appreciate any help. So far reset both in iPhone and watch. Made sure both on latest update. Waited a billing cycle and retried the following. I’ve also changed my password to just numbers and letters.
