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Lost Phone

Jomaa
Fledgling

Tuesday - last edited yesterday by Community Moderator

Tuesday - last edited yesterday by Community Moderator

Hi, 

Try to get help from three network is like trying getting blood out of a stone. I lost my phone and I needed it to be blacklisted and added to CEIR database so the insurance can see that it's been blacklisted. Can someone with some common sense from three contact me so I can get this issue resolved. I have spoke to your live chat line nearly 5 time today and wasted hours of my time but still not resolve.

H Jomaa

07*********

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jr0
Involved

yesterday

yesterday

you probably need to provide the imei and proof usage/ownership.
And then I reckon it can take up to 48hours to get to CEIR database after Three's support block the imei on their side.

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