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Hi,I was required to obtain a proof of purchase and proof of usage by my insurance company and the customer service I have received regarding this has been awful.Initially I opened a case using the 3 Live Chat but then 3 days later I received a notif...
Hi, Has anyone used the service of getting Apple iPhone screen repaired and being reimbursed? My 16 month old iPhone has hardware issues in the screen but I am out of warranty with Apple so they advised me to go to three. I went into the three store ...
Just looking for some advice! After returning my phone to Three, and DPD have lost it. It’s been under investigation multiple times. I have provided tracking information etc. Three are still saying I have to pay the phone even though the courier they...
Who would be able to see through the blocking of a stolen Argos IMEI?To clarify:The Mobile Phones (Reprogramming) Act 2012 makes it an offence for a service provider not to block an IMEI when it is reported as stolen.
The IMEI of our son’s stolen iPhone needs to be blocked. This might have already happened on the Three network. Our insurance company requires this also in the GSMA (CEIR) database.Argos, Apple & Three haven’t been able to assist so far. I wonder who...
After 4 live chats, which each included multiple teams, and been told different information by different teams about what/why/how etc., I'm hoping someone here can help.Had a 24M SIM only contract with Three, with an iPhone bought from Apple. I boug...
I have received Unknown caller Id calls I ended the call in seconds can they copy your SIM card or and anythong off my iPhone?
Why is it so difficult to get this document ? Surely the information is all there. All I need is something to show I have used my phone on the network and it seems like need to jump through many many hoops. And then after 5 days might not get the r...
Hi, I got a new phone and sim card. I started the process to keep my original phone number, but I think I made a mistake. Now i seem to have two phone numbers -- my original one normally recieves texts while the one that came with my new sim is conne...
spent over an hr today to finally get told my apple watch had been removed from my plan as a paired device. and i could add my galaxy watch 7 lte ,well turns out this is a big fat lie and i cant add my watch for 30 days ill be calling on Monday and ...
