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Faulty iphone

It was a utter waste of time contacting customer service or making a complaint seems these people have a communication barrier now I've been told because when I upgraded and my plan was reversed and cancelled I had too send the phone back but then th...

Anonymous by Not applicable
  • 23 Views
  • 1 replies
  • 0 likes

iPhone 7 stuck on Searching

I have an account with Three that I use in an iPhone 7, the signal dropped about a week ago and continually says "Searching", I took it into a Three store today and they swapped the SIM to a new one which does the same.They said it's due to three cha...

Iphone 16 pro max

Why does this company always fob you off with rubbish after numerous chats on customer service live and telling me that as promised I'm scheduled too recieve my ezchange  iphone too replace the faulty one in 5-7 days well today is 7 days and nothing ...

Anonymous by Not applicable
  • 98 Views
  • 4 replies
  • 0 likes

Best solution Exchange of device

High i recieved a faulty iphone 16 promax waiting for exchange this was done in my 14 days cooling period does anybody know has this got too be done in that time frame as I was told 5-7 days if a device is in stock for exchange all i get told of cust...

Anonymous by Not applicable
  • 110 Views
  • 1 replies
  • 0 likes

proof of usage

Is anyone else having an absolute nightmatre getting proof of usage from Three. I bought a new iphone from Currys and transferred my three line into my new phone. I lost it and need to get proof of usage from Three in order to claim from my insurance...

Issa22 by Fledgling
  • 148 Views
  • 1 replies
  • 0 likes

Lost Phone

Hi,  Try to get help from three network is like trying getting blood out of a stone. I lost my phone and I needed it to be blacklisted and added to CEIR database so the insurance can see that it's been blacklisted. Can someone with some common sense ...

Jomaa by Fledgling
  • 186 Views
  • 4 replies
  • 0 likes

Apple Watch 10 still activating after 4 weeks

Hi there I bought an Apple Watch 10 with iPhone pairing plan from Three four weeks ago and followed the instructions to activate the pairing plan which involved logging into my Three account. It’s been stuck on ‘Activating’ the mobile plan in the wat...

XmasTree by Fledgling
  • 185 Views
  • 2 replies
  • 0 likes

Apple watch pairing

So I want to connect an apple watch for my granddaughter, I already have a apple watch plan connected to my phone but wasn't too as a second for my granddaughter, can I do this with three of so how do I do it so I keep mine and add my granddaughters....

Possy67 by Regular
  • 182 Views
  • 1 replies
  • 0 likes

Best solution iOS 18.2 - WiFi calling not working anymore

Since updating to iOS 18.2 I’ve been unable to use WiFi calling on my iPhone 14 Pro Max. I’m When it is enabled I cannot make or received calls. My cell quality is noticeably poorer when I have this option disabled. Can anyone help with this? I’ve ev...

Kevvvy by Regular
  • 2307 Views
  • 19 replies
  • 0 likes

Best solution Transferring Watch plan to new iPhone

So……..I currently have an iPhone 13 and Apple Watch series 9 with a smartwatch sharing plan. I’m changing phone this week. So is the watch plan linked to the phone SIM or the actual phone? I’m hoping it’s simply a matter of unpairing watch and old ph...

crd1904 by Fledgling
  • 264 Views
  • 2 replies
  • 0 likes