Devices

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Conversations

number transfer

hi i got a new sim contract with three i was with ee so different number and i asked for a number transfer. i got the sim in post on the 25th so Friday and i set it to change today on the 28th Monday and it still hasn’t changed to my old number 

tilly05 by Fledgling
  • 113 Views
  • 1 replies
  • 0 likes

Data Add on problems

Hi, I have just purchased an unlimited data add on for the month for £25. When I go to the add on section of the app, it says it’s active and is £0 and is not showing up on my bill.I am still getting messages saying my current data is running out. Do...

laceejoy by Fledgling
  • 146 Views
  • 1 replies
  • 0 likes

Convert sim to esim iphone

Am on a sim only plan not a three your way plan iphone 14 pro max am looking to get a 16 pro but would like to convert to esim.How can I do this? On the my3 app I went to help and pressed replace sim nothing happened also there is no option to conver...

Jermjack by Fledgling
  • 246 Views
  • 2 replies
  • 0 likes

iPhone 16 pro max order

I ordered a new iPhone 16 pro max on the 30th of September and was told delivery will be on 30th of October. This is fine if it’s on time as I go on holiday a few days later. So I suppose my question is am I likely to get it on this day and why hasn’...

Jason72 by Fledgling
  • 308 Views
  • 1 replies
  • 0 likes

iMessage activation error

I’ve just got a new refurbished iPhone 14 Pro and everything’s gone fine setting it up except my iMessage and FaceTime won’t connect to my phone number and I get an error saying “an error occurred during activation try again” whenever I try. I’ve res...

marlling by Fledgling
  • 164 Views
  • 1 replies
  • 0 likes

Upgrades

Hi, I came into store yesterday and upgraded, I will be getting the iPhone 16 but waiting for it to be delivered, I’m just wondering when will that get changed on my app?Thank you Katrina. 

Katrina by Fledgling
  • 155 Views
  • 1 replies
  • 0 likes

cant top up

i can not top up my phone or recieve calls can i know the reason why please thanks.

Device

upgrade 

Abdul by Fledgling
  • 180 Views
  • 1 replies
  • 0 likes

iPhone 16 pro max order

Hi, i was advised an october 9th delivery for my phone but on my orders it still just says ‘submitted’. Anyone got any information on what that might mean? thanks!