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Devices

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Conversations

Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

JonathanB by Community Moderator
  • 184727 Views
  • 787 replies
  • 7 likes

Cannot link Apple Watch to data plan

I bought an Apple Watch through 3 and signed up for the 24 month smartphone pairing plan around 3 months ago. I am still unable to link my watch to my smartphone data plan. On the watch app when I try enable mobile service it just gives me the option...

Stw505 by Fledgling
  • 51 Views
  • 1 replies
  • 0 likes

“Amazing” deal 😂😂😂

Got an email from Three ===============================This new exclusive offer has your name on it. As a loyal Three customer we’re offering you incredible savings when you take out an additional contract. Share the UK’s Fastest 5G Network with lov...

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eSim & SMS Messages

I have recently moved my number from physical to eSim, all with Three.Since the move to eSim, I have not been able to send SMS messages to people Is there something I've overlooked? A setting maybe? 

Selling phone while under contract

I have took out a contract with three within the last few months but decided I am not too keen on the device I got, are you allowed to sell the phone while still under the contract? Of course I will still be paying the contract but just wondering if ...

Upgrade

Hey so I have a three contact for 100gb that finishes in December. But I want to upgrade the data allowance to unlimited till December. I think I can do it just need some help. Or even if I can decrease the data allowance to the minimum and get a 2nd...

Alyx by Fledgling
  • 191 Views
  • 2 replies
  • 0 likes

Best solution Selling my phone under contract

Hi, I was wondering if it’s possible to sell my phone which is still under contract with 3? Obviously I would continue paying the contract but I was wondering if this is an option? Thanks

Charged VAT for a returned device

Last month I took out a new mobile contract but then decided I didn’t want it so returned it within the 14 day cooling off period. But this month I noticed that I still get charged the VAT for the phone even though I returned the device. VAT charge i...

Buying handset outright

Why is it more expensive to buy a new handset outright from Three than it is to buy direct from the manufacturer? For example the new Samsung Galaxy S24 costs £799 from Samsung, but £822 from Three. Why?

Proof of Usage Please!

I have been trying to get Proof of Usage Please!Proof of purchaseProof of usageProof of Barring Can find help anywhere 

Stac by Fledgling
  • 410 Views
  • 1 replies
  • 0 likes