Devices – Get support for device related queries

I can’t pick up & dial out call

I can’t dial out & pick up call when I connect to wifi when I switched off the wifi I can receive & dial outhow can I fix it thanks a lot

Is the ordering system one of the worst?

Honestly trying to upgrade my phone tonight and I couldn’t tell you if it completed even when agreeing to credit agreement, selecting the shop to pick it up. It crashed so many times, some times i couldn’t select what I wanted even if it was just a c...

Hi i placed an order for upgrade about an hour ago but it not showing on my orders

I placed an order about an hour ago for upgrade but it's not shown on my orders and they have taken 3 x £5.99 for delivery

Bill

Hi i cant pay bill as barcalys not working

Indoor phone signal

When I call a telephone number indoors my iPhone takes ages to connect outdoors it connects straight away

Faulty iphone

It was a utter waste of time contacting customer service or making a complaint seems these people have a communication barrier now I've been told because when I upgraded and my plan was reversed and cancelled I had too send the phone back but then th...

iPhone 7 stuck on Searching

I have an account with Three that I use in an iPhone 7, the signal dropped about a week ago and continually says "Searching", I took it into a Three store today and they swapped the SIM to a new one which does the same.They said it's due to three cha...

Iphone 16 pro max

Why does this company always fob you off with rubbish after numerous chats on customer service live and telling me that as promised I'm scheduled too recieve my ezchange iphone too replace the faulty one in 5-7 days well today is 7 days and nothing ...

Best solution Exchange of device

High i recieved a faulty iphone 16 promax waiting for exchange this was done in my 14 days cooling period does anybody know has this got too be done in that time frame as I was told 5-7 days if a device is in stock for exchange all i get told of cust...

proof of usage

Is anyone else having an absolute nightmatre getting proof of usage from Three. I bought a new iphone from Currys and transferred my three line into my new phone. I lost it and need to get proof of usage from Three in order to claim from my insurance...