- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 10-08-2025 07:18 AM
I have an existing Three account with no plan attached (used to have home broadband but contract has finished).
I have recently bought a PAYG Sim, and I want to add this to my existing account (currently showing no plans) so that I can manage top ups etc through the ap. I can’t see how to do this.
I have also tried online rather than through the app
can anyone help please?
on 05-09-2025 12:54 PM
Hello @Baino333,
Were the steps given helpful for you to get your plans linked to the same account? Please let us know.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 11-08-2025 09:29 AM
Hello there.
If you have more than one account in your name, you can usually link these together by loading up the account you already have registered on My3, head over to Account, then Account Settings, then choose the option to link another account or number.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.