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Topping up a HUAWEI 4G router

Minnie64
Fledgling

Hi. Can anybody tell me how to top up a HUAWEI B320 4G ROUTER. 

It is a pay as you go router but I don't know how to top it up.

I have searched for information but the router is not even showing up on 3 website 

Thankyou 

 

 

 

 

 

 

3 REPLIES 3
MichaelP
Community Support Team
Community Support Team

Hello @Minnie64,

I just wanted to check in with you on this - was the advice given before helpful, or did you need some further help?

Thanks,
Michael



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PeteG
Community Support Team
Community Support Team

Hello there. 

In order to top up, the router would need a SIM card in order to provide it with a line. That's what you'd be topping up. You'll need to know the phone number for the SIM so that you can register the My3 account, it's within the My3 account you'll be able to top up. 

It's worth noting that if the router/SIM haven't been used in 6 months, the SIM card will have been disconnected. You can test it by putting the SIM into a mobile phone. If there's no service, this would confirm it's disconnected and you'll need to get a new SIM. 

Pete. 



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Geluk
Maestro

You cannot top up a router; think you're confused.