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Moving phone number

katejones13
Fledgling

Hi, i have purcahsed a sim yesterday, i have activated it but it has not moved my existing number over, when will this happen please?

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @katejones13,

We never heard back from you. Did you manage to get your number transferred in the meantime?

Thanks,
Jonathan



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PeteG
Community Support Team
Community Support Team

Hello there. 

Welcome to Three Community. 

Did you use a PAC when you ordered the SIM? If so, did you choose a number porting date? 

Pete.



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