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Premium numbers

BJ
Fledgling

How do I remove blocked premium numbers 

Best solution
Best solution
Paddiewack
Superstar

Either by going into the Three app and raising your spend limit as these numbers aren’t included in your allowance. I’m also not sure if Three apply a premium rate restriction by default (although I don’t believe so) in which case you’d need to speak to customer service. Your starting point though is the Three app.

Best of luck.

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4 REPLIES 4
Best solution
Paddiewack
Superstar

Either by going into the Three app and raising your spend limit as these numbers aren’t included in your allowance. I’m also not sure if Three apply a premium rate restriction by default (although I don’t believe so) in which case you’d need to speak to customer service. Your starting point though is the Three app.

Best of luck.

JonathanB
Community Moderator
Community Moderator

Just to confirm, you're spot on here @Paddiewack, premium numbers should be enabled by default, and it would be the spend limit, or underlying credit limit for the account preventing this most likely.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


BJ
Fledgling

Thank you for your reply 

Paddiewack
Superstar

You’re very welcome!