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200g data sim card

threesacrowd
Fledgling

I bought a sim card on friday from my local 3 shop for data to use in my caravan router while on holiday, I have spent the best part of a day trying to connect to the internet, I think I have just wasted £20 I tied it in my own iphone and it does not give me a connection in that either, so fairly hacked off to be honest.

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hello @threesacrowd,

As we didn't hear back from you about this, I just wanted to follow up to see if you've still had no connection since you posted here.

Were you able to chat with customer services about this to see what we could do to help?

Thanks,
Michael



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JonathanB
Community Moderator
Community Moderator

Hi @threesacrowd,

I'm sorry to hear you've been having trouble getting connected. I'm not clear if the issue is that the SIM hasn't activated, or if you're struggling to get any signal?

If you have a look at both the Coverage and Network Status tabs on this checker, does that seem to show a gap in coverage, or an issue we're working on? If the SIM doesn't seem to have activated, or isn't picking up signal whatsoever, I'd recommend to get in touch here.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.