Been Egypt for 3 days now saying no data why

[Brookes]

Been in Egypt for 3 days bow saying no data 

[MichaelP]

Hello @Brookes,

Were you able to get some clarification on what was causing the data issues when abroad? Please let us know.

Thanks,
Michael

[JonathanB]

Hi @Brookes,

Sorry to hear you're having trouble with connecting from Egypt. We do offer roaming services there, but I'm not too clear from your post what's happened.

Did you receive a message explaining that you don't have data to use there? Or are you unable to connect to the network over there?

As general advice, if you're on a plan which doesn't have inclusive passes, you may need to check your spend limit as the Daily Roaming Charge in Egypt is £7.

If it doesn't seem to be the spend limit which is the issue, it may be the background credit limit on your account. In that case you'd need to get in touch, so that we can check your account to make sure there's no blocks or limits stopping you from connecting.

If you do need passes, we've got a promotion on to reduce the cost of buying bundles of these, more info here:Save with Go Roam Passes this summer 

However I'd recommend to make sure you can get connected first before purchasing these.

Thanks,
Jonathan