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Can't make calls

Stevieag
Fledgling

‎10-26-2022 11:52 PM - edited ‎10-26-2022 11:57 PM

‎10-26-2022 11:52 PM - edited ‎10-26-2022 11:57 PM

I have recently stopped being able to make phone calls.

I could and now can't, I'm on an unlimited contract.

I did recently renew my contract if that is part of the issue? Not really what I expected.

Network working fine in all other ways, data good, can receive calls and and can call voicemail.

 

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JonathanB
Community Moderator
Community Moderator
In response to J4m13

on ‎10-23-2023 03:29 PM

on ‎10-23-2023 03:29 PM

Hey @J4m13,

I'm sorry to hear that you've been having issues with calling and using data recently. Are you on a PAYG or Pay Monthly contract? Can you let us know what error message(s) you're seeing when the call fails, or when you try and connect to web pages or use apps?

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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