Changes to voicemail?

[metahome]

I have a Google Pixel 8 and my wife has a Pixel 6 both running Android 16.

We have been abroad for a month and used the extended absence greeting on 3 voicemail.

Since returning to the UK and changing back to our standard voicemail settings, callers are no longer hearing our personalised greeting.

Instead they hear a message in an American accent saying "The person you are calling is not available. Please leave a message". Any message they leave is then converted by speech to text and appears as a pop-up on the phone.

How do I turn this "feature" off and revert to the previous voicemail system with callers hearing personalised greetings and with messages accessible via a long press of the 1 key in the phone app?

[metahome · Accepted solution]

Problem solved. Latest Google Phone app decided to turn this "feature" on without asking.

Have now disabled the "Take a Message" function in the settings of the phone app.

[JonathanB]

Glad to hear you figured this out. And thanks for updating the Community with the solution, hopefully this goes on to help others too.

Thanks,
Jonathan

[Savill]

Hello

How do you change this setting as I can't find it on my pixel 9 pro XL and I have the same issue.

Thanks

[JonathanB]

Hi @Savill,

Open your phone app, then expand the menu in the top left next to the "Search contacts" bar, choose "settings", then take a message should be a few options down.

Thanks,
Jonathan