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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 18335 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 7159 Views
  • 2 replies
  • 3 likes

Visual Voicemail / Google Pixel

Three are an excellent mobile network. To become even greater what would the likelihood be of Three enabling support for Visual Voicemail and Transcription on Google Pixel handsets, just as O2 do?

EE provide this service: why not Three?

There has been another outage in my home postcode today. As I rely on data and calls for my job I am substantially out-of-pocket. Again. When I was with EE in the past, they always texted in advance of any planned maintenance (and today's outage is p...

Anonymous by Not applicable
  • 377 Views
  • 4 replies
  • 0 likes

Absolute shambles.

Phone is refusing to take incoming calls- goes straight to answerphone without ringing and outgoing calls do not get past "calling", including to 333 support and 123 answerphone mailbox. Have missed multiple phonecalls as a result.I have made multipl...

Best solution Three and Vodafone

I have read online that the Vodafone and Three merger will be completed in the first half of 2025.What would happen once the merger is complete? Will it be one company? Will we be able to use each others masts? Will we get merged features like having...

Anonymous by Not applicable
  • 2270 Views
  • 6 replies
  • 0 likes

Personalised Voicemail message doesnt seem to be saving/working?

Hi, I've been trying to reset my voicemail message however I keep being told my voicemail defaults back to my original one recorded on three even after recording one for all calls. Unfortunately my default message is a bit inappropriate (not in a rud...

hms560 by Fledgling
  • 336 Views
  • 1 replies
  • 0 likes
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