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Enquiry on changing plan

Kan
New member

my current contract expire in 4 months ,

i also want to start a new contract with different plan. So can i know if can start the nee contract early

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hi there @Kan,

Thanks for reaching out here, and it's great to hear that you're interested in renewing your plan.

You can upgrade for free up to 38 days before your minimum term ends, and there would usually be an early upgrade free for any renewals made ahead of this window.

I'd suggest having a chat with the Upgrades team to see what options are available to you.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Maestro

As far as I’m aware it would be classed as an upgrade (not 100% sure on that) and fees may apply depending on how long is left on your existing contract. So the answer to your question is yes but with the aforementioned caveats. Check with customer service.