I'm on 5g but the connection is so poor I can't get onto my apps. 4g seems fine but my sim doesn't s

Murphy · 2 weeks ago

I'm trying to get into an app and get as far as loging in, entering the authenticator code but then it just hangs circleing and my coverage shows only 1 bar.

MichaelP · Wednesday

Hi @Murphy,

Has the coverage improved since you shared this a few weeks back? Have you been able to sign in?

Please let me know.

Thanks,
Michael

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PeteG · 2 weeks ago

Hello there,

It's possible that a poor connection might be causing it to hang. It might be worth trying again on Wifi, or when you have a better connection, just in case.

Pete.

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