Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by Community Moderator
  • 4164 Views
  • 7 replies
  • 1 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3186 Views
  • 2 replies
  • 3 likes

Awful communication during outages

The ongoing (10/10 -12/10/24) data outage is ridiculous, I know that it is widespread, but the company only seems to be communicating via X/Twitter. A platform many people don’t/won’t use. As a crisis management professional, I can’t believe this lac...

snorkers by New member
  • 52 Views
  • 0 replies
  • 0 likes

3G turn off

Very soon the 3G signal will be switched off by three. I am in an area that three's map says is excellent coverage indoor and outdoor for 4G ,but I get 1 bar and an unstable signal dropping in and out ( basically unusable internet ). I have tried to ...

Dac by Fledgling
  • 71 Views
  • 1 replies
  • 0 likes

Change from Three to ID Mobile

Hi FolksI am currently paying Three about £28 per month for Unlimited data - SIM only.  I can only receive 3G in my area, so it feels like I am paying too much for not enough service.  I have been telling the providers of the slow speeds for what see...

Roaming not working

Hi. In Italy. Roaming on in iPhone settings. Have spend cap with sufficient head room. Got the roaming text £2/day - fine. Lots of data left in month. Connects, good signal on 4/5G. Can open three website only everything else can’t connect. Why is it...

Roaming by Fledgling
  • 128 Views
  • 1 replies
  • 0 likes

I’m Back….

Left 3 couple of years ago… so glad to be back… well better than O2 !!! Nuff Said for Now Stan25

Gulworthy Devon

In Gulworthy, postcode PL19 ***, the internet speed has dropped from usual 35mbps to less than 1mbps. Often there is complete signal loss. Network signal is now always weak. I can't make any calls anymore without it dropping out. The website says fau...

No network

No network for four days near Biggleswade in Bedfordshire? Anyone else have this problem?This is a joke, I’m on Three 5 G broadband and mobile so nothing works. 

Network problems

Hi, I live in Norwich and have been finding it difficult to make calls or even data connectivity. Immediately I step out of anywhere with WiFi, I'm not able to make calls or even browse on my phone.My driving app now uses offline app. I can't drive t...

Tetrae by Fledgling
  • 157 Views
  • 1 replies
  • 0 likes

5G Standalone

I wonder when we are getting 5G Standalone on Three.?As Three are the fastest 5G network, and 5G Standalone will make the 5G even faster!

21535 by Active
  • 188 Views
  • 0 replies
  • 0 likes
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