Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi there,I hope this message finds you well. I wanted to let you know that my current contract is approaching its expiration date. I’ve really enjoyed working together and would love the opportunity to renew and continue our collaboration. Please let...
Problem with mobile internet for the last few days. 4g also hardly works. 5g completely disappeared 3 days ago. No problems before. Will it be fixed? Se25 ***
Hey , i would like to say how bad internet i have , i try to call you ,but is stell the same problem , i cant excepts this no more , i dont know for what reason i pay this big amount off money, i cant get my internet signal at all , please help me , ...
It’s been a few days now I’m sick of the trouble I’m having using my sims and mobile Wi-Fi because this issue when are the issues in my area getting fixed it’s a joke now g2
Does anyone know how to get more detailed information about network status ? I strongly suspect an issue with my local 5G mast (which is line of sight approx 500 metres away). When I initially set up my router (around three months ago) in the upstair...
For the last few days the network has been glacially slow. We have 3 Three 5G routers on different SIMs and a 5G phone SIM. All have the same issue - speed is ridiculously slow. The system status shows an issue in our area but beyond that no real est...
my data hasn’t been working for the past week. And the few weeks before my data has been very slow. I am in North London and when I enter my postcode they say that the data coverage is excellent but my data isn’t working? I have tried everything, re...
September 2023 work started at CF64 4NR [outside a Tesco] at the end of my street to plant a phase 9 mast. April 2024 it was complete with fibre & power connected & hardware in the cabinets. However it's the end of 2024 & it's still not powered on. [...
Anyone know why threes 4&5G network is super slow? Im paying alot for unlimited data and I can't even seem to watch a 30 second clip without it constantly buffering it's getting that annoying I'm wanting to cancel out my contract and go with someone ...
Have had for a while very slow internet and was told by 3 that it was because had 4G phone. If I got a %G one it would be better. You know what i`m going to say ;-). Bought a % G phone and is no better. Turns out my area hasn`t got 5 G coverage. $G s...
