Moving old 3 number to new 3 sim

[Alam03]

I am looking to purchase an 'existing customer offer' for a sim. Would I still have to move my number through another network or can I now transfer my number directly via 3?

[jr0]

Hi @Alam03 
I believe you still have to use other network (as pivot)... is that right@JonathanB ?

[JonathanB]

That's right, although if you're in a position to renew then it's worth checking with the team for upgrade options in case they can match or beat an offer you've seen, it would take a minimum of 2-3 working days to port out and back in.

Thanks,
Jonathan