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Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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Conversations

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2124 Views
  • 0 replies
  • 2 likes

Best solution Moving mobile number from three sim to three sim

Hi, my old iPhone 11 contract is ending on the 17th May, so I called three to find out what I could get as a replacement. Well the figures weren’t very good so I ending up buying a brand new iPhone 14 from the three clearance. All on the three networ...

Markfr1 by New member
  • 67 Views
  • 3 replies
  • 0 likes

No service on my 3 sim in Greece

Hi I’m in Rhodes and my sim is showing ‘no service’ at all only can connect to WiFi I have a roaming data on my plan and it’s on.. I have tried to select a Manuel network but still not working. Any ideas thanks 

Deronke by Fledgling
  • 90 Views
  • 3 replies
  • 0 likes

issue with moving number to Three from Lebara

Hi everyone,I need some help, please. I asked to move my number from Lebara to Three. It was meant to be done by the 12th of April, but it's been nearly a week now, and I'm still stuck.My Lebara SIM is still working, but I can't get calls on it, and ...

mttyos by Fledgling
  • 231 Views
  • 6 replies
  • 0 likes

Best solution PAC code

Someone please help! basically I ported my number to three yesterday- (to a pay as you go sim). unknown to me I actually needed to be on a different network so I asked three for my PAC today. I’ve been pushed from pillar to post and all I keep gettin...

About Airtime

I have question can you cancel the airtime plan and pay only the phone because the network is really bad only one line and takes a lot to load something I would rather choose another network for the sim and save myself £30.I called the support and th...

Arabul24 by Fledgling
  • 149 Views
  • 2 replies
  • 0 likes

Can't Recieve Calls or Texts outside of Three Network Users

I have had this problem since I first ported my old number from GiffGaff over to Three.I can't recieve any calls or text which have not meant I cant access certain accounts that want a number to verfity that they sent to my number,I have been in chat...

Over two weeks to complete porting

I have ask three to port my company number over to the new contract on the 11th of March. It has now been 15 days. I have multiple different explanations why the port was not successful. The first customer service operator told me that my number is c...

Nickeljn by Fledgling
  • 113 Views
  • 0 replies
  • 0 likes

Best solution Problems receiving texts/calls.

Hi,I recently swapped from O2 to Three PAYG. Yesterday was the day of my number being forwarded. I can see that it has been forwarded (Checked the number) and I can make calls outbound. (My O2 sim disconnected yesterday).But i cannot receive any text...

KAO17 by Fledgling
  • 231 Views
  • 1 replies
  • 0 likes

Replacement SIM problem

Bit of a saga this one and I'm losing patience with Three customer service...I reported my phone lost on the 20th March and my SIM was deactivated, plus the handset was blacklisted. Thankfully the phone was found and returned to me on the 21st, and I...

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