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No internet

Zurbh
Fledgling

No internet access since last night !!! At least acknowledge the problem and inform customers or even better solve it 

  • 5G
3 REPLIES 3
JonathanB
Community Moderator
Community Moderator

Hi @Zurbh,

I'm sorry to hear that there was an issue with your Internet access yesterday. I hope this has been resolved in the meantime for you?

You can check for any network issues in your area with our Network Status Checker. If the issues are persisting today try toggling airplane/flight mode on and off, and rebooting your device. Let us know if this helps.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Anonymous
Not applicable

Is it not on the Network Status checker?

https://www.three.co.uk/support/network-and-coverage/coverage?tab=2

I guess it could be a Catch 22 situation, no internet to check the checker?!

Paddiewack
Maestro

I can’t help but agree with you. Lack of info to customers is woeful!