Hi, I recently took out a new contract that is with 3. When signing up they said to request your pac code to keep your old number which I did and gave to them. Unknown to me and as I have found out since, my old number was 3 PAYG so I could not use a pac code from 3 PAYG to 3 pay monthly.
After googling why my new phone never had my old number I bought an Asda mobile sim and used the pac code to move the number to that sim hoping to move it again to my new 3 sim. My Asda sim now has my old number but when I text PAC to 65075 on the Asda sim I get a message back saying "Sorry, your PAC request is being processed by your new network provider and cannot be cancelled. You current mobile number will become inactive on <chosen port date>.
I have since recieved sms messages on my Asda mobile sim from 3 about billing information for my new 3 number so it seems 3 have my old number still on the system somewhere.
Has anybody had this issue before, is it possible to still keep my old number?
Thanks for reading.
