Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Best solution New 5G mast still not activated

A brand new 3 5G mast has been built on the LL57 2PW area since July 22 (also that was the last time workmen were active on it). Any ideas when it is going to get switched on? Seams a waste just sat there doing nothing after all the effort.

Phone contract

Hello,im deaf my names is Tammy my phone Contact didn’t pay due 9th November to 9th December late missing payment

New to Three

A few questions, speed check shows varying speeds from 6 - 416 mb speeds which vary minute to minute? Also three postcode checker reports I have no coverage, is it totally inaccurate?

Setting up call forwarding from abroad

I am using a PAYG sim and I'm now abroad. I have to switch to a local sim. How could I forward all my calls to my husband's UK number so that I would not miss important calls?

I cant call out, it says I don't have access. Its frustrating me

Any number, I daily, it says, I don't have access.

How I can watch forbidden sites?

How I can watch erotic films ,may be my card is locked

Cannot buy data passport cannot access roaming

In Vietnam for 8 days. Got my first 24hrs data roaming all fine, got in touch with live chat via app to ensure I continued receiving data via data passport for the 8 days. Was told to pre pay £40 (£5 each day) using a secure link to ensure there was ...

Hi, how do i find out how much data i use

HiI want to find out my average monthly data usage

My data is always low

Hi,please I need to increase my monthly data to unlimited

Texts sending from Sim number after porting

Hi,I bought a sim free contract from Three and ported my old number across from Virgin.However when I send texts, some are correctly sending from my ported number (which is obviously what I want) but some are still sending from the 'temporary' number...