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PAC CODE FAILED

Macca1
Fledgling

Joined three and as others have said my old number hasn't ported after giving them my pac code.

I'm now in limbo with a temporary number because of this, they say I've got to wait another 72hrs.

Not a very good start to my time with three!

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hi again @Macca1,

Did your number transfer over successfully in the end?

Please let me know.

Thanks,
Michael



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MichaelP
Community Support Team
Community Support Team

Hi @Macca1,

It's great to hear that you've joined Three, but I can understand your concern with the number transfer being delayed.

Were you given a reason for the delay, and has it been confirmed as delayed, as opposed to failed?

Has your service remained active with your previous provider as you wait for the transfer to take place?

The temporary number will be replaced once the port-in is fully completed.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.