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Phone not received

Simonwigmore
Fledgling

I got a phone call from one of you call center of me phone samsung galaxy z5 fold 2 of them I said yes but got the sim card but no phone 

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @Simonwigmore,

I've edited the subject of your post, as it looks like you've put a post code in there. It's best not to include info like this in public posts, and you're more likely to receive advice if the subject explains a little about the issue you're facing.

You would be best to get in touch and check what has been ordered on our side, and also check if this order was actually directly placed by Three, or a 3rd party dealer. If you've not received what you've been expecting the team will be able to investigate this further and hopefully clear things up.

Thanks,
Jonathan



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