Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 6724 Views
  • 11 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3488 Views
  • 2 replies
  • 3 likes

network coverage

 i can send and receive calls and sent text via via 3G but not  4G. unless you boost the 4G signal i will get nothing. also turning off the mobile bands is bad for the environment. every body will have to get a new phone

maf by Fledgling
  • 1501 Views
  • 4 replies
  • 0 likes

DE24

Hello. Please I can make a call with my three sim. And there is no network bars showing on it. How can I do to resolve this pls 

Coverage got worse

I have iPhone 15 Pro. 4G Signal has always been great at work (CB23 8SL), until 2 or 3 months ago, now calls are terrible, one way audio most of the time, data is abysmal too. As a telco field engineer, I’d suggest either there’s too many subscribers...

Lecsikon by Fledgling
  • 1964 Views
  • 5 replies
  • 0 likes

Hi there my phone been blocked throwing 3 network

Hi there, I had a phone call today regarding to one of my sim  two weeks ago I had reported that this no been lost and I asked for a replacement sim and once we tried to put the sim back it wasn’t showing the network bar we tried a lot to find out t...

redadoly by Fledgling
  • 2065 Views
  • 2 replies
  • 0 likes

Delete all voicemails in bulk

Hi, An automated system has filled up my voicemail. How do I delete all voicemails without having to do it one by one please?Thanks.  

Princess by Fledgling
  • 837 Views
  • 1 replies
  • 0 likes

My number hasn't ported over properly

Hi guys, My number ported over from giffgaff this morning however there seems to have been an error. I can make calls/send texts however I cannot receive them. When I try to call my number it says 'you have dialled an incorrect number'. Is this norma...

Tinman by Fledgling
  • 783 Views
  • 1 replies
  • 0 likes

Roaming not working at all

Hi, My roaming never seems to work whenever I leave the UK. I'm on holiday in france now and I'm having to rely on other people's hotspot for connections. But it's never really worked in any other country I've been in either for ages.I get the sms to...

Bren by Fledgling
  • 1836 Views
  • 1 replies
  • 0 likes

Contact number

Can u please share customer service number for three network? thanks

Yelmahr by Fledgling
  • 1085 Views
  • 2 replies
  • 0 likes

Caller Id

Hi Everyone hope fine i am currently in india i cant able to hide my caller id and i do off rest network settings and shutoff many but its show my number hide my id cant work Kindly help 

Gsh12 by Fledgling
  • 1812 Views
  • 2 replies
  • 0 likes
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