Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I need to find out what is wrong with my internet as I have not been able to use the internet since about 11am. I am getting a message saying I may be out of data. Can you please let me know what is going on with my network
I purchased 15 GBP package of 75 GBAt the moment I'm n France till yesterday I was using mobile dataToday I'm unable to use thought my balance shows 37,5 GB remaining
I have been unable to make or receive phone calls now for at least a month, you are saying because you are switching 3G off and you need 4G calling ( which according to your page my phone does ) but still nothing. But visiting 2 phone stores today ...
Seem to be experiencing network issues with certain / select sites Has been fine last month or two. What worked fine: Google, Apple worked fine, as did BingWhat does not work: Betting websites, VPNs, Speedtest. Tried different DNS's - did not work. M...
Network coverage is down Liverpool area I get 3g intermittently. Constant issues with this network now I have 3 broadband in the house aswell and it's not working
I’m in Spain and I am unable to access my data
20 hours of the day I barely get 1.5mbps, 4 hours from 3am to 7am 30mbps, they say theres no issues. 3 used to be the best network by a mile, now they sell out to other companies, overload the network and throttle their main customers whilst giving a...
I have a Three 5G Hub providing internet access for the whole house. My son is very frustrated because he can't access a Minecraft Realm on his Nintendo Switch. It has been set up by his friend as a private Realm, and his other friends can join it fr...
We bought a ATW roaming pass for my daughter’s phone. The SIM is not allowing her to connect to the cellular network in the US. Another SIM works in her phone so it is not the phone. How can we talk to someone to get her phone unblocked or refund t...
Hi, wondering if anyone can help or have had a similar experience and knows how to get to the bottom of this. I recently moved to Three Business and issued them with my PAC code from my old provider (Vodafone) for it to be ported across to my new co...
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