Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
So, I'm on a Three business contract and I received the message that the Vodafone MOCN network is ready to use near me, However... I checked and this wasn't the case so I asked a colleague who was using a Three personal account to see if his was work...
This is similar to a previous thread I found.Over the last 3/4 weeks I have had a severe deterioration of speed from my 5g broadband. Previously I was regularly achieving download speeds well above 50 Mb/s, and now it is regularly less than 1 Mb/s an...
I have a new Three router set up and all raring to go as my backup! Finally!I connected everything up, that's all goodI connected my laptop to it through ethernet, got all the settings I want set, I can access the internet just fine, perfect!Now I at...
I have been with three for about 10 years using PAYG, my family have also used them extensively. Since their merger with Vodafone, we all noticed that our call quality is absolutely terrible, you can barely have a call. The data is horrendously bad, ...
Hello,I'm writing to request the correct proof of usage for a device I lost on May 4th, 2025.And your Team sent the wrong proof of usage, which has now caused my current, working device to be blocked. After waiting 10 days for a resolution, Your tea...
After spending hours and hours on live chat I've got nowhere which this problem, as they say this missed payment doesn't exists on their system. Their has been no payment arrangement made for this amount for this date, also the date was the 5th of A...
So I’m new to Three, have a payg sim, it will not receive calls or texts. Tried calling it myself from home, just get a voicemails saying this number is busy
So recently I've stopped getting data on my unlimited data plan. I use tethering for my Internet and have never had a problem till 5 days ago. Calls and testing seem fine although there are some new drop it's that happen on occasion, again starting a...
Hi,I’ve been experiencing consistently poor 4G and 5G coverage for the past 1.5 years across various areas of the UK. I’m using an iPhone 15 Pro and have been a Three UK customer for about 10 years. I’ve been on a new contract for the last 6 months, ...
Hi, i can't seem to connect, when I select the WiFi I get the attached. I have a Samsung s23
