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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 0 replies

Why is my call dropping at 60 minutes?

Hi I’ve just got off the phone to a 3 representative who states it’s never been 120 minutes and that it’s always 60 minutes. This is not true. It’s been like this for a few weeks now. If I ring things like CAB they take longer than an hour to call. S...

Phone not received

I got a phone call from one of you call center of me phone samsung galaxy z5 fold 2 of them I said yes but got the sim card but no phone 

issue with moving number to Three from Lebara

Hi everyone,I need some help, please. I asked to move my number from Lebara to Three. It was meant to be done by the 12th of April, but it's been nearly a week now, and I'm still stuck.My Lebara SIM is still working, but I can't get calls on it, and ...

mttyos by Fledgling
  • 6 replies

Please Help Split Port

HiMoved to 3 from Spusu this morning I can only receive texts and call from the 3 network and its mvno's.I cannot get call or send texts from anyone else pleasse help!ThanksJohn 

jmacp by Fledgling
  • 12 replies

Zyxel nr5103 Bridge gone silly

I've had this setup in passthrough mode for over a year working fine feeding my Asus ax88u and using that for everything .Just over a week ago I lost the Internet. When I looked into it the zyxel was showing no signal and red error re booted several ...

Best solution PAC code

Someone please help! basically I ported my number to three yesterday- (to a pay as you go sim). unknown to me I actually needed to be on a different network so I asked three for my PAC today. I’ve been pushed from pillar to post and all I keep gettin...

Repeated network issues

For the last 4 months or more we have been suffering with repeated outages. My husband and I both have three mobile contracts and our Broadband is also with Three. whenever there’s an issue we just get told to restart our phones, reset network settin...


I joined Three two years ago. The coverage checker stated 4g but I got poor 3g. The social media team were informative and gave me a discount for the period of my contract. Now I get poor 4g which shows that 3 have invested in my rural area. Maybe in...

sc1999 by Local celebrity
  • 2 replies