Poor signal

[Robti]

last couple of days I have had 1 bar of 4G signal and 2mb download speed, called up live chat and was told the mast is over provisioned and nothing they can do so I have to live with it asked if I could cancel contract early as this happens a lot and told no. So any help on this?

[JadeF]

Hey @Robti 

This sounds really frustrating. I'm sorry to hear that you are having this trouble. 

If you enter your postcode here, what does it advise is going on in the area?  Did the team follow some troubleshooting steps and make any suggestions to help? 

Jade