Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I'm seeing more and more occurrences of having good signal on the network but no data available. e.g. - 3 Data is unavailable at Tonbridge Station TN9 1XH despite phone reporting a good 4G signal and this being reported as excellent service in the t...
Hello there, My signal in Manchester is just constantly not working. It's not my phone as my friends who are also on Three experience the same thing. I am trying to leave but it is absolutely not fair to pay a £218 early termination fee when the serv...
I am Three Business user and have data passport for unlimited data. I used it in Vietnam with no issue.I arrived yesterday to Thailand. My internet on phone is working. At the beginning I was able to share my internet via hotspot.I have Iphone 14 Pro...
So, here's my honest and truthful experience with Three. The set up: a Three customer forever. Moved into a new apartment three years ago, which has slow fixed line broadband and no full fibre. Chose Three for Home Broadband due to the 5G coverage. F...
I’m reporting a clear network degradation, not a device issue.Both my phone and my 5G broadband router have dropped from 125–150 Mbps to around 27–60 Mbps over the last week.I’m still connected to 5G n78 with LTE Band 1, but the signal metrics have d...
It’s been suggested to me that if you either restart your device or put it into and out of airplane mode that will restore connectivity. I’ve tried it and it’s worked for me so it’s worth a try.
My network has been terrible this whole past month I’ve topped up twice on one month I’m disabled and don’t work and can’t top up but feel like I was kind of robbed as my network hardly loaded all of December and I struggle to find a number to speak ...
Despite having received a text from Three at the end of November saying that I could now use the Vodafone network in my home area at no extra charge, when I click manually on Vodafone it says "Forbidden Network".Any suggestions?
Denny area again, low single figures data speeds. Network checker says we're working in your area but no estimated finish time or any advance notice.
Why can I never get a Three signal in central London? It’s not been too much of a problem until today when I couldn’t even get maps and needed them to find my way. High 4G bar, no signal. Same with my wife, also on Three. No nonsense answer from Thre...
