Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi,I’ve been experiencing consistently poor 4G and 5G coverage for the past 1.5 years across various areas of the UK. I’m using an iPhone 15 Pro and have been a Three UK customer for about 10 years. I’ve been on a new contract for the last 6 months, ...
HiIs there a limit to how much of my data allowance I can use as a hotspot? I'm having issues with my current broadband provider and I don't want to sign any new contracts for the time being. So can I use my phone as de-facto WiFi hub?
When I use my Sky data sim for data, I use well under 1GB a month, I'm a low user as I use a lot of WiFi.When I use Three for my data, I use more than double the data.This makes no sense and the usage is exactly the same, one company is measuring my ...
Am going to Spain to day and I will need to get my network to work as I work from my phone
I have been a loyal customer of Three Network for over 20 years and have always been satisfied with their mobile data and signal. However, in the past year, I have been experiencing difficulties using my phone unless I am connected to Wi-Fi. I have n...
There has been another outage in my home postcode today. As I rely on data and calls for my job I am substantially out-of-pocket. Again. When I was with EE in the past, they always texted in advance of any planned maintenance (and today's outage is p...
Hello, is anyone else having issues with upgrading online I’ve tried the app and on safari. Ive gone through the whole process I’ve added all my details passed the credit check chosen collection but on the last stage when I go to review the informati...
I wish I had never gone with three the is no internet connection even though it shows good strength on phone and also have two other devices and just the same. It's not usable. And even when out on call outs as a passenger I'm trying to use interne...
I requested a refund on my cash credit on the live chat (I only added cash credit so thst I could buy a data add-on, but when I tried to buy a data add-on with my cash credit it wouldn't let me). They told me I had to call the helpline. So I called t...
Service internal error when purchasing data pack anybody else same issue?
