Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2253 Views
  • 0 replies
  • 2 likes

Network issues

Hi, Have a three sim and 5g hub, and have no network besides spotty 3g for past 48 hours (not been like this before, normally works fine) - has anyone else been having the same?

lamia by Fledgling
  • 59 Views
  • 2 replies
  • 0 likes

No data

No data. Never works no matter where I am. I requested a new sim to be told I would need to deactivate my current one and wait up to 10 days to receive the replacement. I didn’t go ahead, waited to renew my sim only contract to be told I would get a ...

Lilliee by Fledgling
  • 56 Views
  • 1 replies
  • 0 likes

Internet is not stable sometime it does not give data

Previously I have lyca mobile and it was working amazing. but I made a contract(big blender) with Three. Now my internet is way poor, sometime it works and some it does not. I moved London and now here it is almost no internet. can't make any whatsap...

PAC ported to wrong SIM

Hi Can anyone help or suggest what to do next. I’m new to Three. Situation is I purchased 2 business sims from an authorised Three Partner. One sim was data only and the other sim an unlimited data, calls and texts. I provided the partner a PAC code ...

Dahsin by Fledgling
  • 144 Views
  • 2 replies
  • 0 likes

Where is the place to cancel add ons?

I bought an add on to be able to use data, and I simply can't find where to cancel it on my3 no matter where I look. I'm from the US and just had this to visit, so I'd really like to cancel it, but I just can't see where it is. I've looked under sett...

gbob by Fledgling
  • 211 Views
  • 6 replies
  • 0 likes

Best solution Stonehouse

The site on Gloucester road ( 5G) is down again, located across from nippy chippy, outside old timber Merchants, has been working great until 2 days ago Second time it has gone down this years  HELP , is my only link to outside world and cant pick up...

Data suddenly stopped working

We are currently abroad in the US and have purchased sims (have done so times before). My partner has a 60gb one which has been working fine, yet today has suddenly just stopped working. We have been here just over a week & has been working fine up u...

GreenJ by Fledgling
  • 174 Views
  • 2 replies
  • 0 likes

Activating sim

I picked up a sim from Morrisons and bought an unlimited pay as you go data plan, not received a text about activation yet, I can’t use my data says I’ve only got one bar when was t like that before but can send a text. Can I get some help ?

Kerr12 by Fledgling
  • 117 Views
  • 1 replies
  • 0 likes
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