Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32227 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11315 Views
  • 2 replies
  • 4 likes

Never a Three signal in London

Why can I never get a Three signal in central London? It’s not been too much of a problem until today when I couldn’t even get maps and needed them to find my way. High 4G bar, no signal. Same with my wife, also on Three. No nonsense answer from Thre...

rob_peac by New member
  • 10 Views
  • 0 replies
  • 0 likes

Best solution Very poor network service despite paying for contract

Hi, I’ve been having a very poor experience with the Three network. At my home location (HA0 ***), I usually get only 1 bar of signal, and my mobile data hardly works. Calls drop or don’t connect, and the service is not reliable at all.   This is fru...

Sanket by Fledgling
  • 286 Views
  • 5 replies
  • 0 likes

Zoom meeting disaster

Hi, I am on an Unlimited Lite SIMO 24M plan. Running off it for everything in Penarth, Wales. Over the weekend, I had a bad Zoom meeting when it kept freezing and disconnecting. I haven't had this problem before, although I started noticing slowdowns...

mnjlim by Fledgling
  • 251 Views
  • 4 replies
  • 0 likes

PAYG and VoLTE on a Galaxy S10e

Using the Wifi Calling app and it is saying that because switches are greyed out VoLTE provisioning is not available.Is it anything to do with being on PAYG?  Or is anything to do with our 5G mobile router using a Three data SIM 

WifiCalling-1.jpg
Free by Fledgling
  • 359 Views
  • 5 replies
  • 0 likes

Three UK leeds

I’m experiencing the exact same problem. It’s been a while now and no one seems to care.  The issue I face is in four locations: Park Row, Wellington Street around the train station, Boar Lane and the Hyde Park area. It’s a shame that Three UK isn’t ...

I cant use Vodafone (MOCN) network

So, I'm on a Three business contract and I received the message that the Vodafone MOCN network is ready to use near me, However... I checked and this wasn't the case so I asked a colleague who was using a Three personal account to see if his was work...

Dont use 3

34mbs v 0.55mbsFirst test is covering time period of 1am - 8amSecond test is covering time period of  8am - 11pmI have multiple examples of this just to show how 3 choke their internet during peak times. for me, where I live in the FY post code my ph...

AJ147 by Active
  • 428 Views
  • 3 replies
  • 0 likes

Best solution Prepaid data SIM status

For several years, I've used prepaid 3 data SIMs, e.g. 24GB over 24 months, discarding and replacing at expiry. This sort of thing: https://www.argos.co.uk/product/3342985As far as I can see, these haven't been listed on the main Three website for se...

Cisco Anyconnect Intermittant via Broadband and Mobile Tethering

We are having issues connecting using Cisco Anyconnect via our home Three 5G Broadband Wifi and connected. We have also tested using mobile tethering and its hit and miss if its offers a User/Password prompt.Its not an issue with the destination peer...

mickeshf by Fledgling
  • 340 Views
  • 0 replies
  • 0 likes

Poor network

Would anyone from 3 like to explain this? And I dont mean the same old message I get everytime I'm on here, so fed up of being lied too, it's about time for there to be a compensation claim against their terrible service  

Screenshot_20251018-194422_Google.jpg Screenshot_20251018-194636_Gallery.jpg
AJ147 by Active
  • 441 Views
  • 2 replies
  • 0 likes
Labels