Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
What are the roaming charges for egypt ?
Ported my number over from ee last week and haven't been able to receive text messages or phone calls ,everything else works fine, been on live chat twice now, was told it's probably a faulty sim card, received a new sim this morning and it's still t...
I have recently joined 3 with my pay as you go sim card and my first monthly bundle has run out and I need my next monthly bundle to renew and renew automatically every month. I have topped up my phone with £35 but do not have any calls, texts and da...
I need to set up a pay as you go sim before tomorrow morning 17/06/2023. installed sim put £15 data package on sim (from another phone) but the sim will not connect to the network on either this phone or other 3 handsets. phone will receive text and ...
Have been without our severely limited phone and 4g SIM Broadband for 7 days and it has taken me 6 hrs to finally get an answer on how long the outages are going to last.Another 7 days... Imagine trying to work for 14 days without the internet when y...
Hi folks. Got a contract phone but last time I went away was stung with silly daily and other random roaming charges. my wife in same network but PAYG had no issues at all and no extra charges. I wondering if I can put a PAYG sim in my contract phone...
Hi, I have a problem which as far as I can tell seems to a fairly common one. I have ported my number and I can make calls and send texts but cannot receive them.I have 'chatted' with 3 different agents and cannot get them to take me seriously, I am ...
I am concerned about my Privacy and Personal Information in 3 Network: It has come to my attention that I am been subject to Stalking via my Mobile Phone which technically possible with the help of Network.While my Legal Assistant is investigating th...
I've recently been having issues with packet loss - part of diagnosing was speaking to Three who made some changes to my account including the deactivation of IPv6. It eventually turned out that there were other factors resulting in the packet loss.T...
Hi - I am hoping someone can advise as to how I can resolve a porting issue.I transferred my number from Vodafone to Three and started using the new sim on the 5th June.I can make outgoing calls and send messages and my transferred number does show u...
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