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on 20-08-2025 04:02 PM
In Samsung SIM manager:
So this looks like a weird effect of the number transfer. I entered my number in the porting form in the 07XXXXXXXXX format so that kind of matches, looks like a software bug.
Unrelated but 24 hours in, RCS has yet to connect properly, it's stuck at "Setting up..." after trying all the reset procedures
on 21-08-2025 12:16 PM
Hi @isamped,
Sorry to hear about the delay in your RCS activating after the port, but glad to hear this seems to be sorted now.
I'm not 100% on why the number format would differentiate between international and domestic format, does it seem to be affecting your use of the services in terms of calls or messages?
Thanks,
Jonathan
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on 23-08-2025 03:52 PM
Hi @JonathanB - thanks for your reply
Everything seems fine service wise. It's just an oddity I noticed - SIM manager retrieves the number from the network backend ( somehow) so it looks like Three updated my number on their database but stored it in local format (I'd say this is incorrect because typically if a field understands international format, it always uses international format but that's just my opinion)
on 20-08-2025 04:42 PM
RCS connected now 👍
Number still showing wrong format in SIM manager though