Two Roaming Passes but which one is used?

Anvil_Iron · a week ago

I have a Three mobile contract that includes a 28 day Roam EU-ATW-ATWX 24M with the contract. I'm going to Europe soon and I am thinking of buying a 7-day Go Roam Europe pass to cover this trip so that the Roam EU-ATW-ATWX isn't used. If I were to buy the extra pass, which one of the roaming passes will the network use once roaming? Will I have an option to choose?

JonathanB · a week ago

Hi @Anvil_Iron,

Great question. The inclusive Daily Go Roam passes will be used first and then when they are all exhausted, a Go Roam pass would be redeemed if purchased, else a Daily Roaming Charge would be applied.

We'd only recommend buying a Go Roam pass if you think you might run out of inclusive passes. Unfortunately there's no way to choose one or the other, the system will automatically redeem the inclusive passes first.

Thanks,
Jonathan

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JonathanB · a week ago

Hi @Anvil_Iron,

Great question. The inclusive Daily Go Roam passes will be used first and then when they are all exhausted, a Go Roam pass would be redeemed if purchased, else a Daily Roaming Charge would be applied.

We'd only recommend buying a Go Roam pass if you think you might run out of inclusive passes. Unfortunately there's no way to choose one or the other, the system will automatically redeem the inclusive passes first.

Thanks,
Jonathan

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.