Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have been with three for over 20 years and up until I bought my current pixel phone I have had no problems when roaming either in Europe or worldwide.However, for the last 2 years I've been unable to get any data signal using my three SIM in any co...
Roaming with 3 is such a faff. I'm in Spain and have an unlimited monthly payment account and expected 12gb of data. No such luck, so I tried calling 3 customer service, it said try the website, difficult when you have no Internet? Ended up using my...
Hi, currently in the Canaries, haven’t been able to make a call, send an SMS or access the internet via 4/5G. Roaming is included in my plan, it is switched on in my phone and I have no spending cap. Any help would be invaluable.
I’m currently in France and have been for the past 9 days using daily roaming charges of £2.Today for some reason I’ve received over 50 messages from Three telling me that I have unlocked my UK allowance for Go Roam in Europe destinations. However i ...
Does anyone know which networks does 3 partner with in France, Italy and Switzerland.?
Just landed abroad i had purchased a 7 day atw pass, when I landed i received the charge text telling me there will be extra charges due to being out of the eu. The pass still hasn't activated so I read the forums which told me to turn off spend cap ...
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Hello my dad has a contract SIM and a Google pixel phone and has not been able to use his mobile data. He can see 5G and 4G with the sister company and the R signal and everything. But when we search the internet provider use data it doesn't work. Th...
I have a Three mobile contract that includes a 28 day Roam EU-ATW-ATWX 24M with the contract. I'm going to Europe soon and I am thinking of buying a 7-day Go Roam Europe pass to cover this trip so that the Roam EU-ATW-ATWX isn't used. If I were to bu...
Himy daughter’s in Greece - roaming was working perfectly. Now she’s only getting E networks - so she has data, but the bitrate is very low.Roaming is enabled on the phone. The account has the active roaming pack.she’s tried both auto and manual ne...
