Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Data pack monthly unlimited
Good day! My father is a seaman and his ship is currently docked at greece. I initially loaded a 75gb data pack with 12gb roaming to this account however the roaming allowance didnt last long so I decided to load a data add on of 10gb which says can ...
Why haven’t i been able to use data roaming since well before Xmas
Been in Thailand for 10 days and data roaming has been working fine, I bought ATW extra 14 day pass and have a few days left on it it shows in my account, also purchased a extra 7 day pass, data roaming has been working perfect for 10 day except toda...
I bought a 3 day go roam extra pass for my trip to Morocco yesterday, but it’s still not turned on !! I’ve not recieved any text message, but money left my account. The bot isn’t helping either. Does anyone know if I have to activate it and how?? It’...
My account is a month to month sim which has Roaming included but my account says roaming has ‘expired’. Any ideas?
Have been abroad for the past 6 months, and have had roaming turned off.Also have not been billed for any data usage (as I use hotspots and wifi)Received a text in October saying I'd hit my £50 spend cap... but haven't been billed for it, or bought a...
I have been in Spain for 3 days and can not make or receive calls. I have followed all steps in Settings and nothing is working. Roaming is OnNetwork selection tried all of them and Automatic.
I have paid for the 14 day data roaming in France. It says it is active on my account but I can’t use and data, it won’t connect to 4g/5g. I have received the text to say it is active also but still nothing. I feel like Three are cheating me out of m...
I have lost coverage suddenly,I am based in the UAE and l can’t top up my number or use the roaming service the network bar shows an x any way l can sort it out ?any help will be appreciated
