Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32975 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11501 Views
  • 2 replies
  • 4 likes

Why have content filter changes not been applied yet?

Hi, I've been blocked from DeviantArt due to the adult content filter. A week ago, I used a credit card to turn off the adult content filter, and I was told it would take 24 hours for the change to be processed and for the filter to actually turn off...

Network problems?

Hi, are there network problems in the Lincolnshire area? Nobody can hear me when I call them. However, can hear me when I call them using WhatsApp? 

Scook101 by Fledgling
  • 2565 Views
  • 3 replies
  • 0 likes

SWITCH MY NUMBER TO THE NEW SIM

Hello, I would like to switch my pay as you go number to the new contract sim I bought from three. The number I would like to retain is 07*********

Charged multiple times a day for roaming

Hi, I am currently in Brazil. I have a contract prior to October 21 and never have previously been charged for roaming. After being notified of a system update last weekend I’m now getting multiple notifications a day of:  Hi there,Your daily roaming...

Lukey81 by Fledgling
  • 3929 Views
  • 4 replies
  • 0 likes

voicemail

hi i divert my landline to my mobile but for some reason its not hitting voicemail all i get is im afraid you cant leave a message goodbye i joined 3 beging of december  it was all working fine as i tested it then. i only noticed the issue within the...

Network Roaming

Hi I’m in Nigeria and my line is not going through please help.

Grace1 by Fledgling
  • 5280 Views
  • 1 replies
  • 0 likes

Network roaming

Hi I am come to Netherland and my network not working pls help

Meet1986 by Fledgling
  • 1162 Views
  • 1 replies
  • 0 likes

Hi there is any one could help me

I do have issue with my SIM card lost my phone Friday night I have reported lost ent to store to get replacement card told by store manager Stratford Westfield system issue come back Monday and we I’ll issue you a sim card was there by Monday they is...

Malik1 by Fledgling
  • 1305 Views
  • 1 replies
  • 0 likes

Porting Service Unavailable

Trying to port my number to Three and I keep getting "This service is unavailable".Link i'm trying from : PAC Request. Keep your number when joining Three