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Visual Voicemail arrives on Three - hooray

Clever-Trevor
Established

Hi All,

Are you all seeing Visual Voicemail on Three

 I updated to IOS 18 on iphone - and could not believe my eyes - when a VM arrived - using visual voicemail 

FINALLY - very happy ( and I thought it a fluke - and tested on another sim & same …..

Nice to see THREE bring this feature 

1 REPLY 1
Clever-Trevor
Established

Hi All,

Seems I was too quick to praise Three here - and so not quite !

Unlike all other providers ( EE, Vodafone & O2 ) - Visual Voicemail syncs the device to the provider ( meaning what is on device is also providers systems  ) 

Three have been lazy! And done nothing …. ( so we have a sort of hybrid VM )

Therefore, what we have with Three - is ‘on device’ Visual Voicemail only !

 ( so, with a connection phone connection the VM works & if call not answered - the VM is stored on the device.) - this separate greeting managed on device etc 

 And This can work fine but !

If device is off or no coverage ( or say, lost)  - any VMs received will only be on device - ( and do not appear or available via Three VM - ouch!) ) 

Which means you could have some VMs on device & some on Three VM dialup = bit of a mess!

This now explains why THREE are not shouting about this…..

So, another sad day - but I guess where Three let us all down - Apple tried to part fix/ give us a good VM

Is just confusing & Three need to now add Visual Vocimail server side ! 

Happy Days