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on 02-29-2024 10:52 AM
Basically, at the start when i brought my sim for my phone, i also got a samsung tablet and that came with a 2gb mobile broadband plan. I've never been able to see the bill for that, my account only shows my sim for my phone.
How do I add the mobile broadband sim to my account because when I try and register for a separate account using the mobile broadband sim number it says my email's already been used and I cant use a different one.
on 02-29-2024 11:55 AM
You will have to use a different email address. Some bright spark thought it would be a great idea to use the email address as the unique account identifier. They forgot that there was already a convenient number that they could use, the phone number. It's easy enough to get a spare address from Gmail or outlook.
on 03-26-2024 10:23 AM
Even easier, cancel the second data plan. That's what I did. A PAYG will work just as well.