Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Daveyboy]

I Can not call or receive calls in Leeds today 

[FPrimavera]

Internet is fine but the mobile network appears to be fully down. I have reset my phone twice and nothing is working. I live in NW London.

[London5]

Is anyone also unable to call using 5G ie old fashioned call not using wattsapp? 

[Sarahw3008]

Yes same in Hull East Yorkshire 

[Sbaines]

Can't call or receive calls

[Brunty32]

Is anyone else have connection problems, I cannot make or receive phone calls

[Vb12345]

Neither myself or my sons phones won’t can make or receive calls 

[Glo]

Networks services again, the second time this years and no notification to us? 

someone needs to get back to me as I will cancelling my contract three use to be good, now they are bottom of the barrel 

[Amontulgur]

It's impossible to make or receive calls in Leeds since 8am, I have tried everything in the FAQs (go to plane mode and back, restart phone, wifi calling on and off), but nothing.

I have tried that in 2 different phones with Three mobile SIMs.

[Moe]

3 call service down again only able to text no calls. This is such a regular thing lately. Check with friends and family all over county and no can make or receive calls. 
texting still working just no calls. 
try to use online help started chat with robot and it just cuts you off mid chat worse than the call centre!