Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Roobedo]

I am in central london and none of us can make a call on our 3 mobiles.  What is going on - 0 info on the 3 site.  We have signal bars showing.

[Ade-Pollard]

I have the same issue where i am in Bedfordshire. I cant even ring 3 to find out why and no info on any 3 platforms. Very poor communication by 3.

[rowski]

i can text and connect to internet but just no calls in or out

[rowski]

me too im in manchester

[Amontulgur]

As soon as I dial a number, I cannot even get the signal tone. I have tried everything in the FAQs (plane mode on/off, resetting phone, wifi calling on/off) in 2 different devices with Three mobile SIMs.

Chatbot either kicks me out for timeout 5 secs after my replies or I get a message of no one available.

[Tracy3]

I have the same in that I cannot make a call 

[Fran1]

I cannot make or receive calls. Terrible service

[Anku_dave]

Hi 

can not receive phone or dial . However mobile data internet is working 

[Evan1973]

I can’t make calls inbound or outbound in st6 area Stoke on Trent can’t get through to chat done all the things suggested on faqs still no got nothing 

[Juebells]

Cannot make or receive calls in liverpool