Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[dparekh]

Hi,

Its been 4 hours since you left this text? any update?

[Badger6537]

I have 2 important phone calls today with hospital and can’t call out this is mental I thought the merger with Vodafone was supposed to make things improve ? When will this be fixed any ideas 

[Teycos7]

ANY UPDATE????

[Tabu]

Can't make or receive calls from last night. GP phone appointment missed because of that and delivery man also gone. Please help me sort this problem out. 

[Louise3032]

I'm not receiving incoming calls or can't make calls

[Liviaaa1]

It’s not letting my call anyone, receive calls or even listen to my voice mails! I’ve had my 5G on and full bars of signal and still isn’t ringing. My phones been switched on and off, airplane mode on and off, and checked my settings! Any advice!? 

[NoDetails]

Any updates????

[Cc2]

Hi,

I can't make or receive calls, text is working fine but calls dont come through and when I try to make them no calling sound happens and it just ends.

[KateHickmore]

I can’t either. I just get a text to say I’ve missed a call. 

[JonathanB]

Hi everyone,

Thanks for your continued patience. Our engineers are working hard to resolve the issues with calls reported since this morning. Data services are working normally. Please accept our apologies for any inconvenience caused.

Thanks,
Jonathan