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Bill

My bill is higher, its £16 monthly with half price for 6 months. They took £16, not 8.  Why??

Can't top up data pack while in France

His and and I are Three customers in UK.Before going to France for 7 weeks we bought two pay as you go Sims to use while there.These last 30 days but were assured by staff in the Brighton store that we would be able to top up from France.When we were...

LizS by • Fledgling
  • 1487 Views
  • 1 replies
  • 0 likes

Cannot re-Register

Hi, I am being asked to re-register but the app and website do not respond when you input your information. What can I do to fix this?

bwfc0907 by • Fledgling
  • 2123 Views
  • 2 replies
  • 0 likes

12GB Fair Usage Limit - Data Roaming

My wife and I spent 3 days driving to Italy from the UK. I'd bought a 14 day data passport for £20 to save on the £2 per day roaming charge. My wife hadn't been able to register on the Three app. On the third day we both got a text saying we'd exceed...

DPJ by • Regular
  • 18928 Views
  • 11 replies
  • 1 likes

Best solution Switching from Pay monthly SIM contract to PAYG SIM

I can't seem to find any information about switching from a monthly Three Advanced SIM 8GB Data Unlimited Minutes - 12 month plan to PAYG keeping the same phone number and using a physical SIM card (in an iPhone). How does one proceed and what is the...

panda by • Regular
  • 44797 Views
  • 46 replies
  • 0 likes

Impossible to increase spent cap on the New three app

Hey three, been abroad last week and as usual I just increase my spent cap so I can buy the data passport which you usually charge me 5 pounds a day. I went on three app to find out it was changed, and a part from going through an intensive re-login ...

Nunzia by • Fledgling
  • 3616 Views
  • 1 replies
  • 0 likes

Can’t register number on Three App

I cannot register my PAYG number, and email credentials on the app. I tried multiple times without success. Would a mod kindly help me and PM me?@JonathanB  thanks in advance

TomC by • Fledgling
  • 2098 Views
  • 1 replies
  • 0 likes

New Pay As You Go Activated in Netherlands

Hi, We activated the New Pay As You Go sim card in Netherlands. It was activated but the problem was I have a scheduled data pack on 18/06/2023 which is not activated until now. Is there any way to activate this data pack manually? currently here now...

haruki by • Fledgling
  • 1288 Views
  • 1 replies
  • 1 likes
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