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Calling issues 25/06/2025

JonathanB
Community Moderator
Community Moderator

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


291 REPLIES 291
Grumpyuser-
Fledgling

Sorry this isnt good enough - we have a really important call to deal with today and we are absolutely powerless to do anything. It looks as though many other people are also now having their plans ruined because of this issue. How can this happen. You want everyone to go mobile and then dont provide the service. Its appalling!!

rowski
Regular

what compensation will three provide

Suzieq8
Fledgling

Is it everywhere because I'm in liverpool and can't call out 

Heysidasy
Fledgling

Complete joke when my contract is up will be leaving three 

quraishi_1afgha
Fledgling

Hi dear i am not receiving calls and i can't make a call either. 

Lberesford
Regular

Being reported by the BBC, Daily Mail, The Sun, The Mirror, Metro, The Independent, Yahoo, TechRadar & more. APPALLING! 

THREE must communicate better and compensate their customers adequately 😡

Billy_S
Fledgling

I hope we’re getting some sort of refund for this. I had several very important phone calls to make today. Just not good enough! 

Billy_S
Fledgling

I use an iPhone 15plus and I’m unable to receive or make any calls. I have checked the coverage in my area and it says it is excellent. Any confirmed outages or anything? I am in South Yorkshire. I don’t use twitter for updates either. 

Shayek786
Fledgling

Been with 3 over 35 years, never won a fake prize...

Tom_G
Fledgling

Any update on this issue