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Charntell
Fledgling

Hie I can’t make any calls because it’s saying i have reached the my monthly spend cap how because i use unlimited everything 

3 REPLIES 3
Lobaczewski
Fledgling

Mam to samo mam nie ograniczone wszystko a dostaje Spend cap

PeteG
Community Support Team
Community Support Team

Hi there. 

I'm unable to reply to you in Polish, sadly. I got "I have the same thing, I have unlimited everything and I get a Spend cap" from what you wrote, hopefully that's right. 

If you're having issues with a spend cap warming coming up, it might be due to you accessing a service that is not covered under the free allowance, such as a premium service. 

If you're sure you are not accessing a premium service, have you checked to make sure the most recent bill payment went through successfully for your account? 

Pete. 



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PeteG
Community Support Team
Community Support Team

Hello, Charntell. 

Oh, that's not so good. Has your most recent bill been paid? If not, you might be restricted from making calls temporarily. 

Pete. 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.