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on 10-31-2024 12:04 PM
Hie I can’t make any calls because it’s saying i have reached the my monthly spend cap how because i use unlimited everything
on 11-01-2024 08:53 PM
Mam to samo mam nie ograniczone wszystko a dostaje Spend cap
on 11-02-2024 12:13 PM
Hi there.
I'm unable to reply to you in Polish, sadly. I got "I have the same thing, I have unlimited everything and I get a Spend cap" from what you wrote, hopefully that's right.
If you're having issues with a spend cap warming coming up, it might be due to you accessing a service that is not covered under the free allowance, such as a premium service.
If you're sure you are not accessing a premium service, have you checked to make sure the most recent bill payment went through successfully for your account?
Pete.
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on 11-01-2024 06:32 PM
Hello, Charntell.
Oh, that's not so good. Has your most recent bill been paid? If not, you might be restricted from making calls temporarily.
Pete.
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