Change to different PAYG deal.

[Gilesda]

• Hi. My wife signed up for a PAYG account with 10gb of data and another 10gb was added auto renewal. Something happened with the direct debit which had to be renewed and removed the extra 10gb. She was unable to get it back so now has only 10gb.

Anyway, I notice on Three they now have a better PAYG deal which would give her 10gb plus an extra 5gb. So my question is, is it possible to change from her current PAYG deal to this new deal with the extra 5gb?

Thanks for any help.

[sc1999]

Log in to My3 app or on the web and see if you are eligible for an upgrade. If yes, follow the link otherwise have a chat with our dear friends at customer services.