Account and services

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Conversations

Outstanding bills for closed account

I found out that I was paying for an account and phone number that I hadn't used for a year. I was eventually able to close the account (or so I thought) after agreeing to pay I final bill. It was £60+ which is ridiculous really as I'd been wrongfull...

Vsam1 by Fledgling
  • 811 Views
  • 2 replies
  • 0 likes

Three Promotion Discount

Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?

Atif_97 by Fledgling
  • 786 Views
  • 1 replies
  • 0 likes

Upgrade was cancelled yet being charged

Hello I want to share my frustration regarding the device and upgrade plan which I took but cancelled it out from the Three Lewisham store. The store official told me that if I want to cancel the upgrade I don’t need to accept the delivery of the dev...

Is this not scam?

On October 17th, I upgraded my phone at one of your stores. My previous device was appraised at £440, and upon signing the agreement, I was informed that I would receive payment within five days. To my astonishment, on October 24th, I received only £...

Dyor by Fledgling
  • 834 Views
  • 1 replies
  • 0 likes

Phishing telephone call from 3

I was contacted today by a person purporting to be from 3 (my service provider ) on telephone number 020 **** ****. They asked for my email address after stating that I need an updated sim to work on the 5G network. They then sent a request to change...

3user by Fledgling
  • 2138 Views
  • 3 replies
  • 1 likes

Somone trying to contact me

Hi someone is trying to contact me with the following numbers I will provide he was asking how much I pay monthly and if I wanted a upgrade. Please get back to me asap and let me know if anything pops up 03333381001 - 01*********

Hayz_don by Fledgling
  • 594 Views
  • 1 replies
  • 0 likes

Unpaid bill

Hello, can you please answer me such a question, for some time I have been receiving messages from a PDCS goods collection company, it is called... as if I have a debt to you, namely from your company I have never received any message or should I rec...

Oksy by Fledgling
  • 576 Views
  • 1 replies
  • 0 likes

Customer services

 Is there a specific number for customer services as I would like to speak with them and not an automated number puncher! Thank you