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Conversations

Roaming - Tenerife

I’m off to Tenerife soon; looked at the EU list to make sure I’d buy the right add-on; even searched for Tenerife… it doesn’t exist..I assume it you be covered by Spain, but who knows…any idea?!

Sarah4uk by Fledgling
  • 720 Views
  • 2 replies
  • 0 likes

Best solution My number change in iPhone

Hi there,Upon purchasing new SIM only sim I got a new number by three. Let’s call this as temporary number. After activation I have called 333 and asked customer support to port in my permanent number and I provided PAC code of previous operator. Nex...

rky by Involved
  • 3085 Views
  • 6 replies
  • 0 likes

Best solution Go Roam Calls didn't work.

7 day Go Roam Pass in Spain 15/5/24 - 22/5/24   Failed to allow me to make calls (texts and Data worked). Why did phone calls fail? 

SusieH by Regular
  • 1595 Views
  • 4 replies
  • 0 likes

Three returns policy

Why are Three so rubbish when it comes to customer service.I had a home broadband hub cancelled five months ago due to my digital signature not going through. They told me they had cancelled it but carried on taking the direct debit.I got through to ...

Deklufc by Regular
  • 3214 Views
  • 14 replies
  • 0 likes

You will be logged out automatically in 1 minute.

Good day everyone. I would like to ask for you help and opinion about the problem i have encountered in my three account. I cant check my remaining data balance because i cant login my account. It always appears "You will be logged out automatically ...

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Unlimited data plan

I have a £35 auto renew plan, I topped up £35 on the 30th May expecting it to renew when my unlimited plan ran out on the 31st May, it didn't and that £35 has now gone which I took for granted I had a month of unlimited data from the 31st of May with...

Change of contract ownership

We are trying to change ownership of a Three pay monthly account from my wife's name, to my son's now he is 18. Three Customer Support are saying that their system doesn't currently allow this. Has anybody been able to do an ownership change recently...

Bails by Fledgling
  • 1337 Views
  • 3 replies
  • 1 likes

Mr

I ordered monthly auto pay add-on and canceled it at the end of april, but you still charged me on may. I don't know why, maybe I did the wrong cancel. I don't use any thing on may, could I get my money back? My number ***********.

Stone by Fledgling
  • 641 Views
  • 2 replies
  • 0 likes
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