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Do I need to top up PAYG if I have auto renew?

I just bought a PAYG sim and added an auto renew data pack. My credit is £0 on the account. Do I need to top up my credit before the data pack renews next month, or does the auto renew mean it'll automatically take the money from the same card I set ...

vik90245 by • Fledgling
  • 116 Views
  • 0 replies
  • 0 likes

Top up/data pack not going through

Bought a data pack as previous had expired, now all day I've been without data and when I go onto the app it says "Another action is in progress on your account..." Talking to the chat bot is beyond frustrating as never understands what I'm trying to...

Conormac by • Fledgling
  • 261 Views
  • 2 replies
  • 0 likes

Cannot access any adult content

Hello, as of yesterday I am not able to access any content. Sometimes I'm getting pages saying unable to access the webpage, or the three adult content webpage. However my account has the filter as turned off. Can anyone tell me what has happened her...

Best solution Stop auto renew

I have a PAYG 80GB Data Pack Auto Renew.I want to stop the auto renew and then take out a different data pack when it finishes.I cannot see how to do this. I can remove the data pack but does this remove it immediately or will it continue until it ru...

Cancelling voicemail diverts

Hi All,So I’ve ported three numbers across to Three pay as you go. Basically want the opportunity to ‘test drive’ the Three coverage in my area before committing to a two year contract. So I contracted Three this morning and asked them to remove the ...

Mr_R by • Fledgling
  • 596 Views
  • 6 replies
  • 0 likes

App saying not connected to the internet

Hi all, I have just joined three payg and downloaded the app. I am trying to go to my account however I keep getting the error "you're not connected to the internet" when I most definitely am. Apart from the delete and reinstall, any other suggestion...