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I only use this sim for a backup. Topped up £5 on 09/10/24 and made one call costing 35p, so was left with £4.65. I have mobile data turned off and wifi turned on. I haven't made any texts or calls since. Today I checked the balance and it is now £3....
Since swapping to 3 mobile I have not been able to use my phone via cellular data (without wifi) for messaging, email, online apps etc. this is despite full coverage. Live chats and several conversations with the three tech team have been unable to r...
I have a pay as you go. I get a message saying my data pack will run out. I try the app, which tells me to download a new app. Which I do- when I click on account I get a blank page. when I click on top up it sends me to a digital assistant. When I a...
I am IN SHOCK at how poor the experience I am having so far. I just signed up for THREE and trying to port in a number from Giffgaff.Firstly Friday and Saaturday the site was basicaally down, nothing was loading.Late on Sunday night, right after MIdn...
Hi,I just switched to Three and for time being I'm testing coverage, so I have Pay As You Go with 10MB data pack. However, I'm going to Mexico very soon and I don't really see an option to buy additional data pack, pass, etc. I found an info that 1MB...
Can you confirm whether just buying a top-up in the App (without making any phone call or sending any text message) every 180 days will keep my number active? On the website in the Pay As You Go support I found:"How do I keep my Pay As You Go number ...
100gig last month and it has all gone now I never ever use 100
I baught a sim card with preloaded datapack . But when i try to make calls or use mobile data says no allowance . Now on my three account it says in add ons there is an active datapack wont even let me buy another.(not that i want to ) .Cust service ...
How do I cancel my add on it won't let me purchase another one and there's no option to cancel my previous one
I purchased 10GB plan which will be expired September 2 and it’s almost out of data. After that, I have purchased new unlimited two weeks plan, but it’s not activated yet. I cannot use any data now. Please help us asap.
