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Conversations

Old Paygo vs. New Paygo and eSIM Support

I don't live in the UK so I only use my service when I visit.  I have the old Paygo SIM card I bought in 2018 and it is still active.  I know that system is different from the new system.Questions:1 - It seems the New Paygo and the Old Paygo are simi...

username by Fledgling
  • 509 Views
  • 2 replies
  • 0 likes

Florin25

HiWhenever I try to log in on the Three Website or the App. I receive the following error:Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to home22d5d9a8-fe0d-460b-a  I...

florin97 by Fledgling
  • 303 Views
  • 1 replies
  • 0 likes

What plan is best

Hello, I am wanting to know what plan would be best for me? I mainly use data for everything but still need to be able to call/text if needed. thanks Megan 

Meagles by Fledgling
  • 358 Views
  • 1 replies
  • 0 likes

Pay as you go

I’m a new user on pay as you go. I paid £10 on 21 January and just checked my balance today and find that it has reduced to £8.65. I have made no calls, texts or used any data so why is my balance down?

Aldel1 by Fledgling
  • 525 Views
  • 2 replies
  • 0 likes

no active line

New SIM in phone. Account and my 3 app show no active line. SIm seems to work. Simple PAYG SIM. Unable to top up. Account using old number which has ported to new provider. Been trying to sort out for many attempts with on line chat. They  have not s...

upnorth by Fledgling
  • 684 Views
  • 3 replies
  • 0 likes

Order 4***A

Hi there, On 04.12.2024 order 4***A new eSIM PAUG was confirmed.  But on 17.12.2024 i received an email that 'your order 4***A has been cancelled, you'll be refunded within 28 days'. It's unfortunate, because I was going to use this card on my new iP...

Newto3 by Fledgling
  • 697 Views
  • 2 replies
  • 0 likes

Pay as you go simcard

Hello everyone, I just bought a simcard for £15 where it was stated on the card that it has 75gb of data pack. But now, it was almost 5 hours since I bought the card but I still have data when I try to surf the net. What's the problem?

Ijime by Fledgling
  • 498 Views
  • 1 replies
  • 0 likes
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