Competition winner

[fatfingers73]

Morning,

I received an email last week to say my daughter had won the competition for a Chelsea coaching session.

The email came from threeloyalty@promowinners

I've sent them all the information they requested, and have chased them up a couple of times, but I've had no response.

My daughter is football mad and is so excited.

Is there a number I can call to confirm all is ok?

Thanks.

[xvickyhx]

Hi did you hear anything back from this we also won a coaching session too and I sent all the details back but haven't heard anything since 

[JonathanB]

Hi @xvickyhx,

Thanks for getting in touch. I'll check this out with my colleagues who deal with competitions and get back to you.

Thanks,
Jonathan

[xvickyhx]

Thankyou for that will you just reply by email on here 

[JonathanB]

Hi @xvickyhx,

Sorry for the delay, I checked in and the team advised they should have been in touch by now. Did you receive an update in the last few days?

Thanks,
Jonathan

[PeteG]

Jonathan would get back to you here on community. 

Pete.

[JonathanB]

Hi @fatfingers73,

Congratulations to you and your daughter, sounds like it's going to be an amazing experience! We appreciate you'll both be really keen to get an update on this. We've passed on your feedback to the relevant team.

We've been advised that an update should be sent to winners of this competition later today.

Thanks,
Jonathan