Competition numbers

[DeborahDarling2]

My phone won't let me send texts to any number where there will be a charge. Like a radio station or tv competition line. How do i change the settings?

[Paddiewack]

Either go to the Three app and turn off your spend cap or speak to customer service and get them to remove it for you. It’s because (as you obviously realise) those texts are chargeable.

[JonathanB]

I agree this will be the most likely reason. The simplest way to check is on the Three App. Once logged in look for "Manage Plan", then "Spend Cap". As well as switching off the cap you can also set this to a limit which works for you and your budget.

Thanks,
Jonathan