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Constant texts from 3

Peterc
Fledgling

on ‎05-22-2023 03:57 PM

on ‎05-22-2023 03:57 PM

I am receiving multiple texts from 3 about roaming charges. I have had 21 texts in last 24 hours. How do I stop them? 

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3 REPLIES 3
JonathanB
Community Moderator
Community Moderator

on ‎05-23-2023 05:22 PM

on ‎05-23-2023 05:22 PM

Hi @Peterc, @Atlantis88,

I'm really sorry for any disruption these messages are causing. We've received a couple of reports of this issue and are taking steps to make sure this is fixed. 

I'll send you each a private message to get you in touch with some colleagues that can access your account,  check if it's the same issue, and provide some further information.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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Atlantis88
Fledgling

‎05-23-2023 10:06 AM - edited ‎05-23-2023 10:08 AM

‎05-23-2023 10:06 AM - edited ‎05-23-2023 10:08 AM

I'm having the same issue - no helpful response from Three. About 70-80 texts in the last 24 hours.  Completely unacceptable.

Issue seems to be widespread, someone else posted this on Twitter, I'm getting the same identical message: https://twitter.com/Jf111194/status/1660567912992628737

Peterc
Fledgling
In response to Atlantis88

on ‎05-23-2023 11:26 AM

on ‎05-23-2023 11:26 AM

Glad it’s not just me. Now had 44 texts (re roaming charges) in last 24 hours. Totally unacceptable. 

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