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Constant texts from 3

Peterc
Fledgling

I am receiving multiple texts from 3 about roaming charges. I have had 21 texts in last 24 hours. How do I stop them? 

3 REPLIES 3
Atlantis88
Fledgling

I'm having the same issue - no helpful response from Three. About 70-80 texts in the last 24 hours.  Completely unacceptable.

Issue seems to be widespread, someone else posted this on Twitter, I'm getting the same identical message: https://twitter.com/Jf111194/status/1660567912992628737

Peterc
Fledgling

Glad it’s not just me. Now had 44 texts (re roaming charges) in last 24 hours. Totally unacceptable. 

JonathanB
Community Moderator
Community Moderator

Hi @Peterc@Atlantis88,

I'm really sorry for any disruption these messages are causing. We've received a couple of reports of this issue and are taking steps to make sure this is fixed. 

I'll send you each a private message to get you in touch with some colleagues that can access your account,  check if it's the same issue, and provide some further information.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan



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