on 07-06-2025 03:01 PM
I stupidly messed up my order! Instead of upgrading to a 'sim only' on my current mobile number, I made a mistake and got an new sim that has a new number, I stupidly put the new sim in my phone. Can I still cancel on the cooling off period?
Solved! Go to Solution.
on 09-06-2025 12:42 PM
Hey @MG21
Yes you will have a 14 day cooling off period.
If you reach out to the team here, they can get this organised for you.
Jade
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
View solution in conversation
never-displayed
