Hey Stefan-Emil,
I'm sorry to hear you're looking to cancel your contract, but I'd be happy to assist you with this.
If you're looking to port your number out to a different network, you can obtain a PAC (Porting Authorisation) Code by texting PAC and your date of birth (DDMMYY) to 65075. We’ll reply with your PAC and important information. If you’re leaving before your contract ends, the text will include any early termination charges. More information on cancellations can be found here.
Alternatively, you can reach out to our Customer Services team and we can assist you with this
Let me know if you have any questions.
Thanks,
Kate
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